A great report from the Yorkshire Post was published yesterday outlining the efforts of Incommunities and their plans to build 144 new homes and renovate more than 1000 houses over the coming months, pouring more more than £49Million in the local economy.
As Bradford's largest Social Landlord and users of Consilium's TotalRepairs and TotalMobile product this goes against the grain of the current financial climate and sees the emergent role of Social Housing leading the way on housing policy and tackling the ongoing issue of raising living standards.
The Bradford Standard (which set targets way above the Decent Homes Standard) has laid down a demanding challenge. However, with the efficiencies experienced through the implementation of mobile working, Incommunities have reduced the reactive workforce significantly whilst retaining high levels of customer satisfaction. These operatives were then reassigned to the planned maintenance and renovation teams to help deliver their community focused service.
"As the area's biggest social landlord we are committed to helping to meet the growing demand for high quality social housing and provide homes of first choice.
"We are also fulfilling the promise we made at Stock Transfer in 2003 to modernise our existing stock for the benefit of our customers and a large part of this new investment will go towards continuing to make improvements to peoples homes and their quality of life."
Geraldine Howley - Incommunities Chief Executive
Source: Andrew Robinson, Yorkshire Post
Read the full article here.
Or alternatively watch the video below. This Video Case Study was filmed shortly before Bradford Housing Trust became Incommunities and details how Consilium implemented mobile working in one of the largest Social Landlords in the north of England.
Tom
(Business Development Manager)
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